Customer Experience & Sales Officer - Bonaire

Company Profile

Our client is a dynamic and growing organization in the financial services sector in the Caribbean. With a strong focus on customer orientation and innovation, the organization offers a wide range of solutions in insurance, financial security, and risk management

What will you do?

• Build and maintain strong, long-lasting relationships with customers and business partners.
• Handle customer inquiries, requests, and complaints in a professional and timely manner.
• Provide accurate information and tailored advice to meet customer needs.
• Identify commercial opportunities, including cross-selling and upselling.
• Actively contribute to achieving sales targets and deadlines.
• Collaborate closely with internal teams such as Sales and Operations to ensure smooth service delivery.
• Monitor and follow up on customer requests to ensure satisfaction.
• Analyze recurring feedback and suggest improvements to enhance service quality.
• Continuously develop your skills and performance through feedback and self-improvement.

What do we expect from you?

• A minimum of an associate degree in Banking & Insurance or a related field.
• At least 2 to 4 years of experience in a service desk or customer support role.
• Basic knowledge of insurance products, services, and sales channels.
• Familiarity with Life, General Insurance, and Health products.
• Strong organizational and administrative skills with high attention to detail.
• A proactive, target-driven, and customer-oriented mindset.
• Good command of MS Office.
• Excellent communication skills in English, Dutch, Spanish, and Papiamentu.
• A true team player with a positive and professional attitude.

Could you be the next Customer Experience & Sales Officer we are looking for? Do not wait and submit your application today!