Customer Service Technician

Bedrijfsprofiel

We are currently looking for a skilled and motivated Customer Service Technician to join our team. In this role, you will be responsible for the installation, troubleshooting, repair, and maintenance of industrial and medical gas equipment. Your work will support critical systems in healthcare and industrial environments, and you’ll play a vital role in ensuring equipment runs safely, efficiently, and reliably. If you have strong technical skills, enjoy field work, and are committed to quality and safety, this could be the role for you.

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As a Customer Service Technician, you will be responsible for:

• Installing, removing, and repairing bulk and microbulk tanks, as well as medical gas manifolds

• Performing brazing, valve and gauge installation, vaporizer and control manifold setup

• Troubleshooting tank alarms and gauges

• Carrying out initial tank fills and coordinating product delivery

• Maintaining accurate documentation and performing safety inspections

• Keeping the service vehicle and tools in proper condition

• Monitoring spare parts inventory and creating purchase requisitions when needed

• Documenting work in the asset management system

• Supervising contractors and ensuring compliance with company procedures

• Participating in training and maintaining technical certifications

• Calibrating measurement equipment and ensuring compliance with safety and quality standards

• Taking immediate action to stop any unsafe work activities

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We are seeking a qualified candidate who meets the following criteria:

Education:
Degree or diploma in a technical field such as plumbing, instrumentation, mechanical, electrical, welding, or equivalent practical experience.

Work Experience:
Minimum of 3 years’ experience in a similar role or environment. At least 1 year of hands-on experience with industrial equipment maintenance and welding, or a comparable combination of education and experience.

Other Qualifications:

• Valid technical license preferred

• Proficient computer and data entry skills

• Availability to work on weekends

• Good command of English and Spanish to understand work-related documents and safety regulations