Sales & Underwriting Representative


Company Profile

For one of our clients, a large general insurance company in the Caribbean with operations in various territories, we are looking for a Sales & Underwriting Representative.

Job description

As the Sales & Underwriting Representative in the Life insurance department you assist with broker requests and back office administration tasks.

Main responsibilities:

  • Distribute the broker’s administrative list to respective staff and follow up to ensure completion;
  • Submit weekly reports to team leader;
  • Print and review monthly lapsed policy list for agency and direct clients in order to action problematic areas;
  • Update and monitor agent distribution list;
  • Control the production and handling list (staff assignments);
  • Assist the Front Office department with service to the clients, policy checking and signing when the need arises;
  • Assisting clients, colleagues and agents with policy rated and quotations for all policies;
  • Assist overseas staff in their duties;
  • Ensure that inspections and carried out within the companies stipulated service timeframe;
  • Follow up with the IT department with all technical problems relating to the department;
  • Monitor and make recommendations to improve all aspects of cross and up selling within the company;
  • Update team leader on any important issues;
  • Assist as directed by management, in other activities within the department;
  • Assist with the creation of policy documentation and ensure that the administration work is completed within the company’s stipulated service time frame;
  • Review and sign all renewal policies on monthly basis in which renewals should at least be completed 2 months prior to renewal date;
  • Correcting, stamping, and signing of schedules, endorsements, and policy conditions;
  • Reviewing and signing all renew policies (monthly);
  • Provide advice, guidance, and information in response to requests/enquires from customers by phone, fax, and e-mail or in person.

Job Requirements

  • At least an Associate Qualification in related discipline. Bachelor’s degree in the same of study will be a plus;
  • Two to three years’ experience in similar role;
  • An organized approach and excellent time management skills;
  • Good communication skills;
  • The ability to work well as part of a team;
  • Computer literacy and good typing skills;
  • Accuracy and attention to detail;
  • The ability to use your own initiative but also know when matters need to be referred to a supervisor or manager;
  • Excellent interpersonal skills;
  • Good at report writing;
  • Ability to maintain a high level of accuracy in preparing & entering information;
  • Able to relate to a wide range of people;
  • Tactful, patient and calm;
  • Ability to work well without constant supervision;
  • Fluency in Dutch, Papiamentu, and English. Spanish would be an asset;
  • Empathetic, diplomatic, and fair;
  • Logical and perceptive;
  • Analytical and problem solving skills;
  • Knowledge of office administration;
  • Motivated and disciplined;
  • Organized and able to work well under pressure;
  • Strong working knowledge in computer skills.

Publicatie datum



E. Baptista
T: +599 973 808 52