Sales and Customer Support Supervisor

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Bedrijfsprofiel

For one of our clients we are currently seeking a Sales and Customer Support Supervisor. Their mission is to distribute the best products, at the best price with an outstanding customer service. They continue to further develop their distribution network in efforts to extend their scope and strengthen its market position.

Job Description

As the Sales and Customer Support Supervisor you are responsible for the internal and external sales team to reach the projected sales targets. You are responsible to maintain business relationships and have the ability to signal new market opportunities for both new and existing customers and/or products.

Other responsibilities include:

  • Plan and direct sales team to reach projected sales targets;
  • Processing direct orders from customers and orders from the external sales team;
  • Coordinate tasks to meet deadlines;
  • Improve service level by using customer feedback;
  • Research methods to increase customer engagement;
  • Ensure that sales procedures are being followed according to company policies;
  • Identify Sales Leads;
  • Manage customer complaints;
  • Maintaining customer date-base;
  • Analyze sales patterns and react pro-actively to changes in sales patterns;
  • Informing customers of delivery dates.

Job Requirements

  • Bachelor's degree in Sales and Marketing or Business Administration;
  • 2-3 years of relevant work experience;
  • Leadership skills and results driven;
  • Creative (out of the box thinking);
  • Strong analytical skills;
  • Advanced interpersonal and communication skills;
  • Comfortable working with numbers, metrics and spreadsheets;
  • Able to communicate fluently in Papiamentu, English and Dutch.

Publicatie datum

12.06.2018

Contactpersoon

N. Medero
T: +599 973 808 52