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Company profile

We're currently seeking a Credit Card Payment Analyst for one of our clients, an international financial institution. Our client is known for its dedicated professionals who excel in financing and consistently deliver top-notch service to their clients.

Job description

As the Credit Card Payment Analyst, your primary responsibility is to handle all tasks related to credit, prepaid, and debit cards while ensuring strict compliance with card center policies, regulatory standards, and relevant regulations. These efforts are focused on advancing the objectives of the company's card center and improving overall customer satisfaction.

Responsibilities will include but are not limited to:

  • Prepare and balance daily Visa, MasterCard, and Amex transactions accurately;
  • Input all the figures obtained from the administration and fees reports;
  • Monitor General Ledger accounts related to credit and prepaid cards;
  • Resolve reconciliation discrepancies;
  • Create, register, and emboss debit, credit, and prepaid cards in accordance with the companies guidelines to meet customer demand;
  • Review and address bi-weekly Past Due reports according to the companie's guidelines for debt collection.

Job requirements

  • Bachelor's Degree in Business Administration, Finance and/or Accounting or a completed MBO 4 education in Finance with a minimum of 2 years work experience in a related field;
  • Strong attention to detail and ability to notice discrepancies in data;
  • Basic knowledge in the Management of the Credit Card Business, along the guidelines of MasterCard and Visa;
  • Thorough understanding of local regulatory KYC/ALM regulations and processes;
  • Excellent analytical and negotiating abilities to plan and propose options to clients;
  • Strong communication skills both written and oral in English, Spanish, Dutch and Papiamentu.

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