Business Process Manager

Company profile

For our client, active in retail, we are looking for a Business Process Manager with at least 5 years of experience in a similar position. 

Job description

As a manager of business processes, you will help optimize the company operations. You will be responsible for documenting the present processes, recommending enhancements, and assessing the efficiency of modifications. 

Main responsabilities:

• Assessing current company procedures with an emphasis on operational excellence and Customer Experience.
• Identifying and describing improvements to company processes in accordance with operational audit findings and recommendations.
• Supervising all implementation-related aspects of company process improvement initiatives.
• Conducting continuous evaluations of company procedures concerning productivity, quality, costs, and time management.
• Revision and update of procedures and policies.

Job requirements

• Bachelor's degree in business management, project management or a similar discipline is required.
• At least five years of business process management experience, ideally in retail or logistics.
• Proficient in business management software. Also experience (advanced skills) of MS Office, Power BI and Navision.
• Outstanding leadership, teamwork, and communication skills.
• Excellent skills in record keeping, time management, and organization.